Privacy Policy
Data Protection & Compliance
Effective Date: 26 March 2026 // Last Updated: 26 March 2026
Ionity (Pty) Ltd ("Ionity", "we", "us", or "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ionity.today.
01 Information We Collect
We may collect information in the following ways:
- Information you provide: When you contact us via our contact form, email (johan@ionity.today), or phone (+27 64 699 9877), we collect your name, email address, phone number, and any message content you provide.
- Automatically collected information: When you visit our website, we may automatically collect device information, browser type, IP address, pages visited, time spent on pages, and referring URLs.
- Cookies and tracking technologies: We use cookies and similar technologies to enhance your experience. See Section 4 for details.
02 How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide customer support
- To improve our website, products, and services
- To analyse website usage and performance through analytics
- To send you relevant updates about our AIoT, Edge AI, and industrial automation services (only with your consent)
- To comply with legal obligations under South African law, including the Protection of Personal Information Act (POPIA)
- To protect our rights and enforce our Terms of Service and Policy AED 986
03 Legal Basis for Processing (POPIA & GDPR)
We process your personal information based on the following legal grounds:
- Consent: Where you have given us explicit consent (e.g., subscribing to communications)
- Legitimate interest: To operate and improve our website and services
- Contractual necessity: To fulfil requests you make through our contact forms or service enquiries
- Legal obligation: To comply with applicable South African laws, including POPIA (Protection of Personal Information Act, 2013)
04 Cookies & Tracking Technologies
Our website uses the following types of cookies:
- Essential cookies: Required for basic site functionality (always active)
- Analytics cookies: Google Analytics (G-0GH52FYXR0) — collects anonymised usage data to help us understand how visitors interact with our site. Only activated with your consent.
- Marketing cookies: Used to measure advertising effectiveness. Only activated with your consent.
- Preference cookies: Remember your settings such as language and display options. Only activated with your consent.
We use Google Consent Mode v2 to ensure cookies are only set after you provide consent through our cookie banner powered by SecurePrivacy. You can manage your cookie preferences at any time through the cookie settings icon on our website.
05 Third-Party Services
We use the following third-party services that may process your data:
06 Your Rights Under POPIA
As a data subject under the Protection of Personal Information Act (POPIA), you have the following rights:
- Right of access: Request confirmation of whether we hold personal information about you and request access to it
- Right to correction: Request that we correct or update inaccurate personal information
- Right to deletion: Request that we delete your personal information where it is no longer necessary
- Right to object: Object to the processing of your personal information for direct marketing
- Right to data portability: Request your personal information in a structured, machine-readable format
- Right to withdraw consent: Withdraw any previously given consent at any time
To exercise any of these rights, contact us at johan@ionity.today.
07 Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics data is retained in anonymised form. Contact form submissions are retained for up to 24 months unless you request earlier deletion.
08 Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- HTTPS encryption across all pages
- Secure hosting via GitHub Pages with SSL/TLS
- Google Consent Mode v2 for privacy-respecting analytics
- Zero-trust security principles as outlined in our infrastructure design
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
09 Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at johan@ionity.today and we will promptly delete it.
10 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11 Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:
- Information Officer: Johan Wilhelm van Antwerp
- Email: johan@ionity.today
- Phone: +27 64 699 9877
- Website: www.ionity.today/contact
- Location: Pretoria, Gauteng, South Africa
You may also lodge a complaint with the Information Regulator (South Africa) at inforegulator.org.za.